I applied online. The process took 4 weeks. I interviewed at NHS (London, England) in May 2022
Interview
I interviewed at NHS London. The Interview took 30minutes. There were 3 people on the panel. They took a lot of notes. They were friendly.
They asked scenario questions about customer service, patient confidentiality, how to prioritise tasks and working in a team. I suggest you also prepare answers to questions relating to the NHS core values as these were asked.
I did not do any excel, literacy or numeracy tests.
The next day, I was called I got the job.
Interview questions [1]
Question 1
What is your understanding of the role?
How do you prioritise multiple tasks?
How will you deal with sensitive information?
What was your contribution when working in a team?
How would you provide excellent customer service?
How would you handle a difficult employee/ patient?
The NHS admin interview process usually includes questions about previous administrative experience, communication skills, confidentiality, teamwork, and handling patient information. Candidates may also be asked scenario-based questions to assess problem-solving, organisation, and ability to work under pressure in a healthcare environment.
Good experience I felt they weee friendly and very short but I felt they just were doing a tick box instead of selling myself , I met the team went around the ward and that sort of thing so I’m very pleased
Applied on the NHS jobs website, where I filled out personal information and wrote why I was a suitable fit for the role and how I match the criteria for the role. Consisted of a series of questions relevant to the duties of the role being applied for.
Administrative Assistant applicants have rated the interview process at NHS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Candidates applying for Administrative Assistant roles take an average of 18 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at NHS overall takes an average of 29 days.
Common stages of the interview process at NHS as a Administrative Assistant according to 4 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Other: 22%
Phone interview: 11%
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