Very deflating experience. The phone recruiter was initially friendly and encouraging, as were the next round of interviewers who conducted a 'cultural add' video interview. Questions about skills/experience as well as personality were standard and seemed fair. Although I met all needed requirements and was extremely enthusiastic about the role, I received a rejection letter citing 'different business needs' a few days later. It was written in the standard cold, 'do-not-reply' format. I politely reached out to the team and briefly asked what I lacked specifically/could improve upon for future success in a similar role, and they completely ignored me.
Ethical hiring teams will typically respond to such messages out of basic respect/decency. They do not receive many such requests, and they know how much time, energy and hope is invested in a candidate's application, especially when the applicant is highly qualified for the position.
Since my disappointing experience, I have read more about Natera's shocking history of highly unethical overall business practices and explosive recent lawsuits, so I am no longer surprised by the lack of response (and, like quite a few others on here, believe that I dodged a bullet). Pervasive consumer fraud, massive false advertising penalties, government fraud penalties...the staggering variety and volume of their lawsuits is not typical of their industry, but internally systematic. Because so many suffered due to their misrepresentations of prenatal test accuracy, some of these lawsuits are ongoing today.
But Natera is clearly not even motivated to mitigate some of this major reputational damage by - at the very least - treating diligent applicants with the empathy and respect they deserve.