Retention Specialist applicants have rated the interview process at National Debt Relief with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at National Debt Relief as a Retention Specialist according to 2 Glassdoor interviews include:
Background check: 50%
Phone interview: 50%
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I applied through other source. I interviewed at National Debt Relief (North Las Vegas, NV) in Mar 2026
Interview
First the company arranges an introduction call where you discuss your skills and experience generally.
A few days after there is a manager interview which is more in depth and includes about seven experience based questions in addition to a ‘sell me’ question.
Interview questions [1]
Question 1
Tell me about a situation where you had a negative customer experience and how you addressed it.
I interviewed at National Debt Relief (Delray Beach, FL)
Interview
Very easy and calm. The manager made me feel comfortable and connected with me. I got the job the next day. He also explained the expectations and metrics as well