Customer Service Representative applicants have rated the interview process at National Debt Relief with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at National Debt Relief overall takes an average of 12 days.
Common stages of the interview process at National Debt Relief as a Customer Service Representative according to 16 Glassdoor interviews include:
One on one interview: 27%
Skills test: 15%
Background check: 15%
Presentation: 12%
Phone interview: 12%
Group panel interview: 7%
Drug test: 5%
Other: 5%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at National Debt Relief (New York, NY) in Jan 2014
Interview
Interview Process was pretty straight forward, but this is when the company was still very small. I first had a one on one interview with HR, after which I was hired. I started about 2 weeks later and had to do a group training with about 14 people. Of the 14 people that started the training, only about 7 people were hired. I must stress, the training is very easy. A lot of the eliminations were due to stupid behavior, like one person falling asleep on the 3rd day of the training. There is also a test at the end of the training class which is pretty easy. I was allowed to type my notes using my chrome book.
Interview questions [1]
Question 1
What was the most difficult situation you've had to deal with as a customer service rep?
What do you hate most about working in an office?
What are some of your best traits?
Simple, relatable questions based on experience straight forward to the point. Multiple interview process first interview for basic requirements, work schedule, experience, multitasking, and professionalism, and final interview for situation based.
I applied online. I interviewed at National Debt Relief (New York, NY)
Interview
It was stressful and long at the end it wasn't worth it. Pay was okay for 2019 but the stress you deal with back-to-back calls don't even make it seem like it worth it.
Interview questions [1]
Question 1
I didn't last long after starting once i got on the phone I quickly learned the pay wasn't worth the stress.
I'm in the middle of it, but so far so good. It all occurred over zoom and was quick and professional. They were knowledgeable and friendly. It was an initial phone call, followed up with about an hour with a manager.
Interview questions [1]
Question 1
Name your proudest accomplishment in the past 4 years.