Client Service Representative applicants have rated the interview process at National Debt Relief with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at National Debt Relief overall takes an average of 12 days.
Common stages of the interview process at National Debt Relief as a Client Service Representative according to 3 Glassdoor interviews include:
One on one interview: 27%
Phone interview: 27%
Skills test: 9%
IQ intelligence test: 9%
Personality test: 9%
Background check: 9%
Drug test: 9%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 4 days. I interviewed at National Debt Relief (Las Vegas, NV) in Aug 2019
Interview
Got a call from a recruiter who informed me about the job details and to schedule my interview, about a day after applying online.
I walk in 15 minutes early, with a resume and 2 professional business references. Gentlemen at the front desk hands me a formal application to complete and a grammar and punctuation test where there are 9 mistakes (Obviously the position trusts you to have decent grammar)
Finished within 10 minutes, and turned it in to the front desk. Next, a recruiter approaches me and brings me to the “interview room”, which was quite small I should add. Waited for an HR hiring manager for about 10 minutes.
Asked me traditional customer service questions, “describe a time when”, “tell about a time”, , the traditional interview questions. Asked about my job history, etc.
Interview went for about 10 minutes. He informed that I’ll will hear about the “next steps” the following Monday. I heard about the decision via email and informed me that they are moving forward to other candidates. No reason given just that statement.
Interview questions [1]
Question 1
Describe a time when you disagreed with a manger and what was the outcome?
I applied online. The process took 2 days. I interviewed at National Debt Relief (Houston, TX) in Jul 2024
Interview
Very casual felt like a conversation
Asked about tough situations with a customer. How did I deal with it?
How did I take proactive measure to assist with a customer?
What are some ways I help someone when I want the way who gave them a bad experience? Howmany bands
Interview questions [1]
Question 1
How many calls did I typically field on a regular shift?
I applied online. The process took 1 week. I interviewed at National Debt Relief (New York, NY) in Oct 2017
Interview
It was very thorough but it was a pleasant experience. First, I had a phone interview, then a 1 on 1 interview. Once I interview with HR they had me interview with a customer success manager. There, I basically went through the same interview I did with HR again. After that, I left and received a phone call the same day with an offer. Overall, I had a great experience, regular nerves but everybody was nice.
Interview questions [1]
Question 1
describe one instance when you gave great customer service?