I applied online. I interviewed at National Interstate (Richfield, OH) in Jan 2018
Interview
Straightforward. Phone Interview w/ a recruiter. Panel in person interview with the team you will be working with. A good mix of situational questions and straightforward traditional questions. The interview lasted about 45 minutes. It was a nicely paced experience.
Interview questions [1]
Question 1
Tell Me About a Time When You Had to Solve a Problem
Interview process was fast and they were quick with a response. Initial interview was with HR and then from there 4 interviews via zoom with the hiring managers.
Question were mainly surrounding job experiences and name a time when.
I applied online. I interviewed at National Interstate (Cleveland, OH)
Interview
Long process with quizzes to prove analysis and problem solving. 2 interviews including one where you have to meet with multiple people in one session. Sessions can last two hours or longer. Situational interview questions. Drug test after interview
Interview questions [1]
Question 1
Name a time you had a difficult coworker and how you handled that situation
The interview process was a lot. Initially I met with three managers of claims (which was a positive experience). I was told by Human Resources that she received positive feedback from the managers and would like to have me compete an online assessment. This assessment was a little rough, but was told I did great on it. I then was asked to come back for another four interviews with the higher managers. I was a little shocked because I never went through something so intense before. I felt like I had applied for a CEO position (which would have fit the interview process I went through). I had a positive experience with most of them. I left and felt I did great. I was called a few days later and told I did not get the job. I came to find out one of the managers directly contacted one of my past employers he was friends with and was given a negative review. The Human Resource department should have contacted the HR department at my past employer NOT people directly. I found this to be against company protocol and very in appropriate. Ultimately, I am glad I didn’t get the job because I want to work for a more professional employer. I just regret wasting time on almost eight interviews.
Interview questions [1]
Question 1
Name a time you encountered a tough situation with a customer. How did you handle it? What was the outcome?
Claims Adjuster applicants have rated the interview process at National Interstate with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 45.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Adjuster roles take an average of 21 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at National Interstate overall takes an average of 34 days.
Common stages of the interview process at National Interstate as a Claims Adjuster according to 9 Glassdoor interviews include:
Phone interview: 15%
Personality test: 15%
Background check: 15%
Skills test: 11%
Drug test: 11%
Group panel interview: 11%
One on one interview: 11%
IQ intelligence test: 7%
Presentation: 4%
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