Enrollment Advisor applicants have rated the interview process at National University with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 50.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Enrollment Advisor roles take an average of 5 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at National University overall takes an average of 20 days.
Common stages of the interview process at National University as a Enrollment Advisor according to 19 Glassdoor interviews include:
Phone interview: 26%
Group panel interview: 23%
Skills test: 13%
Background check: 8%
Presentation: 5%
Other: 5%
Personality test: 5%
Drug test: 5%
IQ intelligence test: 5%
One on one interview: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at National University in Mar 2022
Interview
First point of contact is the recruiter, next virtual interview with enrollment lead and director. Keep in mind this is a group interview setting, which might/might not be issue for some people. Overall the interview experience was a positive one. Heavy emphasis on customer service/call center skills, they say having a passion for Higher Education is important, but honestly, anyone in Higher Education might be disappointed if you accept this role. There's a required script to follow for all calls, and 2 hour "talk time" requirement. This position would be best suitable for those who come from a call center/customer service background.
Interview questions [1]
Question 1
When have you had to learn something new and how long did it take you to learn that new process?
I applied online. I interviewed at National University (Los Angeles, CA) in Jan 2026
Interview
A brief screening like 15 mins phone call with a recruiter to discuss basic qualifications, salary expectations, and work history. Then panel interview through videocall (usually via Zoom or Microsoft Teams). This stage focuses on your "sales" mindset, communication style, and ability to handle high volumes of student outreach.
Interview questions [1]
Question 1
The question generally focus on three areas: persuasion (sales), organization, and empathy.
Lengthy, two interviews on phone call with recruiter next live teams call where they ran down a list of questions and then eventually ask you to complete a role playing task
I interviewed at National University (San Diego, CA)
Interview
I had a scheduled 30 minute remote interview for a remote position. Overall the interview experience was good. The one portion that was tricky was roleplaying as the position you were applying to. The members holding the interview shared that position holders are provided a "script" of sorts to help navigate conversations. This is not provided and you are expected to just do your best. Nothing is provided about the sample student your are roleplaying a conversation with, which I am assuming you would have access to their files and any information they have provided to make the interaction easier to navigate.
Interview questions [1]
Question 1
We are going to roleplay an outgoing communication to a prospective student. Do your best to understand the students wants and goals.