Teller applicants have rated the interview process at Navy Federal Credit Union with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller roles take an average of 16 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Navy Federal Credit Union overall takes an average of 22 days.
Common stages of the interview process at Navy Federal Credit Union as a Teller according to 6 Glassdoor interviews include:
Skills test: 20%
Personality test: 20%
Phone interview: 13%
One on one interview: 13%
Group panel interview: 7%
IQ intelligence test: 7%
Background check: 7%
Drug test: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Navy Federal Credit Union
Interview
I applied online and a recruiter reached out to me via phone call. The recruiter was incredibly kind and informative, and set me up for an in person interview. The in person interview, however, was unpleasant. Upon arrival they hand you a sheet to fill out with answers and examples of your work style, they left me waiting for about 35 minutes before calling me back for my interview. I was sat in the middle of the room about 15ft away from the desk where 4 employees sat to interview me, and they all kept asking each other if any of them had questions to ask me, and kept telling each other no one had any questions. One employee flipped through his notes and found a few questions to ask me, and upon my answer, kept repeating the same question but in further detail. They all seemed ill prepared, and a bit unprofessional.
Interview questions [1]
Question 1
What would you do if a customer was heckling you about how to do your job?
I applied online. The process took 2 weeks. I interviewed at Navy Federal Credit Union (Jacksonville, FL) in May 2025
Interview
Awesome Interview, the interviewer was very professional and thorough in your opening an ending process. She gave me a clear understanding of the job performance expectation.. I was really impressed.
I applied through other source. The process took 2 weeks. I interviewed at Navy Federal Credit Union in Mar 2025
Interview
Online application, then assessment, then phone interview. I was ghosted as the interviewer was a no show. The response was so unprofessional that I have no interest in going any further. Pay is lousy too. I can see why they have high turnover.
I applied through a staffing agency. The process took 1 week. I interviewed at Navy Federal Credit Union (Saint Marys, GA)
Interview
Interview was quick and pleasant. Typical questions such as tell me about yourself as this was an entry level position. Interviewer was friendly and personable and made me feel at ease.