Customer Service Representative applicants have rated the interview process at Nebraska Furniture Mart with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Nebraska Furniture Mart overall takes an average of 14 days.
Common stages of the interview process at Nebraska Furniture Mart as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 21%
Skills test: 21%
Phone interview: 14%
One on one interview: 14%
Presentation: 7%
Background check: 7%
Personality test: 7%
IQ intelligence test: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Nebraska Furniture Mart (Omaha, NE) in Oct 2017
Interview
Timely and relaxed. Quite professional. Phone interview was first, followed by an interview at the Human Resources office. I was then offered the position a couple days later. Communication between the HR specialist as surprisingly easy and made choosing this position obvious.
Interview questions [1]
Question 1
Explain a time you had to follow a task delegated to you that you didn't necessarily agree with?
I applied online. The process took 3 days. I interviewed at Nebraska Furniture Mart (Omaha, NE) in Mar 2018
Interview
Phone Interview with basic customer service experience related questions, Interview with a Manager with situational questions (“tell me a time when”), an interview process that is one of a kind! Then an Offer via phone an hour later!
I applied through a recruiter. I interviewed at Nebraska Furniture Mart (Omaha, NE) in Jun 2016
Interview
Interviewed with recruiter and supervisor right after, interview was easy but supervisor not very engaging even when quesitons about NFM were asked such as company culture. Offer was made on the spot.
Interview questions [1]
Question 1
Tell me about a time it was difficult to communicate with a customer