After interviewing, I received a friendly and outgoing request for a phone interview. After a few delays, we finally worked out a time to talk. The interview went as expected, with behavioral and basic questions. The interviewer was friendly and informative. She said I would hear back from her within a week no matter their decision. A week passed, no word. I emailed her asking if there was any news, or anything else she needed on my end. No response to that either. Still no reply to this day. I know many companies do not get back if they choose to go in another direction, but as she explicitly said she would inform me no matter what, it is very frustrating, especially as she overlooked my follow-up email, as well. I was not only excited to interview for such a great company, but such an important role, as well. This lack of communication and follow-through only proves how important the need for good recruiters is, as their current ones are projecting false transparencies. It is disheartening to now view the company, and my interviewer, differently because of this experience, but so it goes.