Thank you for taking the time to leave a review about your experience of interviewing via a search firm for a role at Netcraft. We are disappointed to hear about your experience, as we pay careful attention to our communication with applicants at every stage of the process. It is one reason why we try to manage the hiring process ourselves internally wherever possible. Your feedback will allow us to be explicit with any recruiters we may use in future about the high standards we expect them to adhere to. However, I would be happy to talk with you about your experience in more detail if you would like to get in touch [peopleteam@netcraft.com] so that we can ensure this particular situation does not occur again.