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      Netsmart

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      Customer Service Representative Interview

      Sep 3, 2021
      Anonymous Interview Candidate
      Kansas City, KS
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Netsmart (Kansas City, KS) in Aug 2021

      Interview

      Despite of knowing the fact that I don’t have any current customer service experience they continue d asking me about my experience with customers and especially if I had any negative experience.

      Interview questions [1]

      Question 1

      What negative experience I had with any customer?
      1 Answer

      Netsmart interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Netsmart with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.2% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Netsmart as a Customer Service Representative according to 1 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(41) ;
        2. Senior Software Engineer(31) ;
        3. Project Manager(20) ;
        4. Delivery Consultant(19) ;
        5. Delivery Analyst(13) ;
        6. Director(13) ;
        7. Solution Delivery Consultant(13) ;
        8. Client Alignment Executive(11) ;
        9. Solutions Architect(11) ;
        10. Consultant(10) ;
        11. Solution Delivery Analyst(10) ;
        12. Solution Support Analyst(10) ;
        13. Technical Consultant(9) ;
        14. Client Development Executive(7) ;
        15. Manager(7) .


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      Jobs at Netsmart

      2 jobs in United States
      Client Alignment Success Representative
      Overland Park, KS
      ·
      $42K - $55K /yr
      (Glassdoor est.)
      View job
      Client Success Coordinator
      Overland Park, KS
      View job
      View all Customer Service Representative Jobs