I applied online. The process took 2 weeks. I interviewed at Netspend (Austin, TX) in Apr 2015
Interview
Interviewed by team members and direct manager. Good questions but not too difficult. Panel of different groups of two. Studying the website was sufficient for the interview. Focus on sales is important.
Interview questions [1]
Question 1
Discuss a time when a customer situation went poorly?
I applied through an employee referral. I interviewed at Netspend (Austin, TX)
Interview
The interview is really stress free and laid back! There really wanting someone who is serious about working and flexible and will be punctual. The only draw back is finding someone who will work Saturdays!
The interview process for the Customer Service Rep position was a very smooth process. Professional interviewers and they know how to connect with you on a professional level. Friendly and kind throughout the interview.
2 managers interview you, one of which will be your floor manager. Pretty easy questions, make sure to ask your own questions, engage with whom ever you sit down with.
Account Manager applicants have rated the interview process at Netspend with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 32 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Netspend overall takes an average of 18 days.
Common stages of the interview process at Netspend as a Account Manager according to 7 Glassdoor interviews include:
One on one interview: 29%
Drug test: 21%
Skills test: 14%
Phone interview: 14%
Group panel interview: 7%
Presentation: 7%
Background check: 7%
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