Customer Service Representative applicants have rated the interview process at Nom Nom with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 46.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Nom Nom overall takes an average of 28 days.
Common stages of the interview process at Nom Nom as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 20%
Presentation: 20%
Background check: 10%
Group panel interview: 10%
Drug test: 10%
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I applied online. I interviewed at Nom Nom (Nashville, TN) in Jul 2020
Interview
The interview process was to be expected. Not too long - First initial interview was with hiring manager, then a test via email with questions on how to answer certain scenarios. Last interview was with the customer service manager.
Neutral experience
Average interview
Application
I applied online. The process took 1 week. I interviewed at Nom Nom (New York, NY) in Jan 2020
Interview
Normal process- questions, past experience. Nothing out of the ordinary. I would suggest making sure you like animals before applying. I would also suggest looking into the different types of dog food and food companies that are out there for people to pick from. Be friendly also that is helpful.
Interview questions [1]
Question 1
Do you like animals and do you care about the type of food your animal eats?
First there is a phone interview. If you get selected for an in-person interview, then it takes about an hour and a half. There are several different rounds and you will meet almost all the different teams at the company. Everyone is very nice though.
Interview questions [1]
Question 1
How would someone from outside the AM team know that you are a superstar employee?