I submitted my CV, and then a few days later got an email saying that they wanted me to send a 1-minute video explaining why I'd make a good fit for Noom. After that, they wanted to do an hour-long mock coaching session with me online, which went well because immediately the next morning they asked me to do a final interview. I logged into Zoom (that's what they use for the interview) and the health coach trainer was there....in her pajamas (her name rhymes with who-lee). She wasn't wearing makeup, hair wasn't done, nothing. Most unprofessional thing I've ever seen. I answered her questions, and then she asked me if I had any questions for her. I asked her what the most challenging thing is for a new person being hired as they're getting acquainted to the position, and she couldn't understand the question. She made me repeat it in a simpler way (which I don't know how I even managed to do that). I also asked her what a typical day is like at Noom and she responded with, "People message you and you message back" which wasn't at all what I was looking for. What system do you you use? How many people are you managing on a daily basis? Do you create a report to go over in meetings? Who-lee told me at the end of the interview that I have more of a communication background than a coaching background (even though I've taught college courses, led leadership training webinars and more) and basically shut me down for no reason (they obviously liked everything I could do because I wouldn't have made it to the final round). I believe she is the type of controlling supervisor who wants to feel like she is running things and if you don't have exactly what her little window of expectations are, you don't make the cut. I honestly feel like I dodged a bullet with this one, because there's no way I ever would've been able to handle working with her.
TIP: Don't ever mention a specific action or food that the client could do to improve their health. Always ask super broad questions. "What foods could you implement more into your diet that could help you reach your goals?" "What are you currently doing that's hindering your goal-setting?" Never suggest what type of foods to eat, when to eat them, how to exercise, when to exercise, nothing. They want very broad, very general questions where the client answers and tells you what would work for them.