Multi-step interview process. I applied directly via their website and had to answer the typical few questions that go along with your resume. Unlike many of the other reviewers, I didn't have to to any coaching scenarios with a time-limit or a "About Me" video. I was e-mailed and asked to schedule a 45-60 minute mock-coaching conversation interview. It was pretty nerve-wracking because it was done on Google Docs and you had to pretend you were a coach with a client named "Sam." It was a dialogue text box - she typed, you responded, then had to wait for "Sam" to respond again before you responded back. Although I understood the concept, it was not at all how a typical conversation would go back and forth with a client. Anyway, my "Sam" was a busy executive who worked 70 hours a week and married with 2 kids who she didn't seem to have much time for. After surviving that mock, I received an e-mail about 30 minutes later asking to schedule my final interview. Sweet, I got this in the bag if I survived that! Or, that's what I thought. The 3rd interview was via Zoom on a video conference with a coach supervisor. She was super nice and excited, but almost too enthusiastic like she talked too fast because she only had a half hour to knock me out before interviewing a million other people that day. Asked how I thought my mock interview went. Went over the typical day in the life. When I asked some questions, it seemed like she had a creative way to bypass the real answer. For example, previous reviews stated workload was ridiculous here (like, 400+) so when I was able to squeeze in some questions the last 5 minutes, one question I asked was how big the average case load was. She simply said "it depends on how much time clients seem to be taking up. You'll have someone like Bob who wants to just log his food and check in, but you'll also have people like Sam (from the mock) and Mary (a fake client she asked me how I would respond to earlier in the interview) who will take up more of your time. We assign caseloads depending on how much time your clients seem to be taking up." - cool answer, but not even a ballpark on the number of clients. After such a fast-paced conversation, she said I seemed good to go, like with confidence that I got the position, and next steps was to send her notes and the mock and everything up to a non-biased team who will review it all together and make the final decision (one she wasn't a part of). If I didn't hear from anyone by Monday, e-mail her (I interviewed on a Thursday). I received a generic email Saturday saying they were going in a different direction with a coach and best of luck blah blah.