I went through the whole process. Got to the mock coaching interview. Was set up to fail. No directions. Had a young guy pretending to be a 45 year old woman with two kids, that wants to loose 50 pounds. Doesn’t want to work out, log food, or eat healthy ( eats a muffin, latte, fried chicken, and take out). Gave me one worded answers then ended the chat out of nowhere without reading what I wrote. Got an email the next day saying they are looking else where. No one is paying money to act the way this guy pretending to be a woman aka” Sam” did. You basically might get lucky if you get someone on the other hand that is having a good day. Honestly I dodged a bullet. Complete joke. No wonder users think the coaches are robots because they are told/trained to be. Don’t waste your time!