I applied online. The process took 1 week. I interviewed at Nordstrom in Sep 2011
Interview
Applied on a Sunday afternoon, got an email response Monday afternoon about open interviews that Friday morning. Heard back from the manager who decided to hire within about a week.
Open/group interview process - all other potential candidates were sat down and a general introduction to the store was given by HR/hiring manager. A number of department managers were introduced, then HR employee asked each candidate individually what departments they were interested in, could be general (e.g., any men's department) or specific (e.g., only Bp shoes or men's sportswear). Then you are matched up with available manager for 1:1 interview in a room with most of the other managers:candidates. They ask questions about previous employment, retail, customer service, and open-ended ones as well (I.e., "tell me about a time when you reached or exceeded a goal," or "describe a time when you encountered a dilemma in a previous work environment," etc.). The manager may or may not take you to the sales floor to see how you would sell an item or garment.
Business to business casual attire would be recommended, but also show your sense of style (it is a higher-end specialty store)!
Interview questions [1]
Question 1
Something like "How do/would you give the best shopping experience to a customer?"
A few questions with someone then you’ll meet with a manager in a department they think you would good for. The department manager had me pick out an outfit for a pretend customer and describe why I picked certain items
Interview questions [1]
Question 1
Talk about a previous great experience you gave to a customer
Normal behavioral questions and questions related to retail experience/interest in fashion. Nice interviewer was low pressure experience. Interviewed by department manager. Heard back day of interview and started training very soon after.
I applied online. The process took 1 week. I interviewed at Nordstrom (McLean, VA) in Nov 2019
Interview
Applied online. Got an email about a week later. Went in to a Seasonal Hiring Event. Interviewed with a manager. Most questions were situational questions. Very easy process. Offererred position on the spot.
Interview questions [5]
Question 1
Why do you want to work here & what do you know about Nordstrom?