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      Nordstrom

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      Commissioned Sales Associate Interview

      Aug 14, 2017
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Nordstrom (Toronto, ON) in Aug 2017

      Interview

      Applied on line, they called me the day after, inform the interview location. The new store at Sherway is hiring, interviewed at Downtown. Arrived 20 mins earlier, a lady told me to sit and wait. 5 mins late a HR from USA come and took me for turn 1. I applied for ladies department and handbag department which are on their website, and she asked me if I applied for Men's shoes department, I was literally shocked, no I didn't, I didn't see that coming. She said that's the only department that has vacancy, are you not interested? I don't want to come all the way here and do nothing, so I said I am interested. The Men shoes department manager knows that I want to be somewhere else but I said I can learn how to sell Men's shoes, she laughed, and she asked the most questions. She seems nice to me and I already like her. After 3 rounds of 1 on 1 interview, the final round is group interview by the store manager. She is cool, asked 5 different behavior questions to each of us. Nothing too hard to answer. The whole process last for 1h15mins.

      Interview questions [7]

      Question 1

      Go through your previous career.
      Answer question

      Question 2

      Customer service question: If a customer wants to return a shirt what would you do
      Answer question

      Question 3

      Customer service question: If a customer is hesitating about purchase a pair of jeans, what would you do
      Answer question

      Question 4

      How do you approach to customer who just look but never touch the merchandise/who does touches the merchandise
      Answer question

      Question 5

      If a customer wants a specific item that we do not have in the store, how would you deal with it?
      Answer question

      Question 6

      What do you think about commissioned environment?
      Answer question

      Question 7

      We set goals for our sales people, bi-weekly goals, monthly goals, what do you think about the goals?
      Answer question
      1

      Other Commissioned Sales Associate Interview Reviews for Nordstrom

      Commissioned Sales Associate Interview

      Aug 28, 2023
      Anonymous employee
      Aventura, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Aventura, FL)

      Interview

      A few questions with someone then you’ll meet with a manager in a department they think you would good for. The department manager had me pick out an outfit for a pretend customer and describe why I picked certain items

      Interview questions [1]

      Question 1

      Talk about a previous great experience you gave to a customer
      Answer question

      Commission Sales Associate Interview

      Apr 4, 2023
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Nordstrom (Seattle, WA)

      Interview

      Normal behavioral questions and questions related to retail experience/interest in fashion. Nice interviewer was low pressure experience. Interviewed by department manager. Heard back day of interview and started training very soon after.

      Interview questions [1]

      Question 1

      Tell me about a time you worked in a team
      Answer question

      Commissioned Sales Associate Interview

      Nov 10, 2019
      Anonymous employee
      McLean, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Nordstrom (McLean, VA) in Nov 2019

      Interview

      Applied online. Got an email about a week later. Went in to a Seasonal Hiring Event. Interviewed with a manager. Most questions were situational questions. Very easy process. Offererred position on the spot.

      Interview questions [5]

      Question 1

      Why do you want to work here & what do you know about Nordstrom?
      Answer question

      Question 2

      How do prioritize things you have to do?
      Answer question

      Question 3

      What do you believe leads to a sale?
      Answer question

      Question 4

      Tell me of a time that you went above and beyond for a customer?
      Answer question

      Question 5

      How would you initiate and complete a sale?
      Answer question

      Nordstrom interviews FAQs

      • Commissioned Sales Associate applicants have rated the interview process at Nordstrom with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Commissioned Sales Associate roles take an average of 11 days to get hired, when considering 249 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
      • Common stages of the interview process at Nordstrom as a Commissioned Sales Associate according to 249 Glassdoor interviews include:

        One on one interview:  33%

        Phone interview:  25%

        Background check:  12%

        Personality test:  11%

        Skills test:  10%

        Group panel interview:  5%

        Presentation:  2%

        Other:  1%

        Drug test:  1%

        IQ intelligence test:  0%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4914) ;
        2. Retail Sales Associate(835) ;
        3. Department Manager(473) ;
        4. Customer Service Representative(451) ;
        5. Commissioned Sales Associate(449) ;
        6. Sales(374) ;
        7. Salesperson(357) ;
        8. Assistant Manager(331) ;
        9. Cosmetics Counter Manager(331) ;
        10. Assistant Department Manager(269) ;
        11. Logistics Processor(248) ;
        12. Service Experience Representative(229) ;
        13. Manager(213) ;
        14. Sales Representative(184) ;
        15. Stylist(181) .


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      Jobs at Nordstrom

      132 jobs in United States
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      $30 - $31 /hr
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