I applied online. I interviewed at Nordstrom (Jersey City, NJ) in Apr 2018
Interview
After a 3 min phone interview, I sat for the usual behavioral questions about "why nord?" then we took a walk around the floor. The interviewer showed me the backroom and then talked to me about things on the floor. The interviewer asked me to sell/match a shoe for a hypothetical situation.
I read up on here a little bit so I was expecting that much. However I did not expect the interview question to continue on the sales floor. tbh, at that point i was kind of out of it, but gave the best answers I could think of at the time.
It's been a week and no offer but it seemed like the interviewer like me and I'm able to deduce that I was probably one of the first people they interviewed during this "interview season" so i'm just checking here to see if sometimes the process takes a couple weeks... but glassdoor is making me fill this out so i can read all the reviews again, smh
It was everything you would expect from an interview, strengths, weaknesses, previous experience, try selling an item to a customer. Schedule availability and flexibility. Study the products of the department you are applying for
I applied online. The process took 1+ week. I interviewed at Nordstrom (Charlotte, NC)
Interview
Interview process was pretty smooth. They asked alot of questions about my work history. Once i told them i had worked in sales before I was basically hired on the spot. They LOVE if you exaggerate how much you love giving great customer service fyi. The company is built off of that !
Interview questions [1]
Question 1
How would you handle a difficult situation with a customer ?
Shoe Sales applicants have rated the interview process at Nordstrom with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Shoe Sales roles take an average of 8 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Shoe Sales according to 5 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 30%
Background check: 20%
IQ intelligence test: 10%
Personality test: 10%
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