Customer Service applicants have rated the interview process at Nordstrom with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 6 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Customer Service according to 12 Glassdoor interviews include:
Background check: 23%
Group panel interview: 14%
Phone interview: 14%
Personality test: 14%
One on one interview: 14%
IQ intelligence test: 5%
Other: 5%
Drug test: 5%
Presentation: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Nordstrom
Interview
The process was a in person with the manager and then with the store manager . There was a series of multiple questions that were asked by both the store manger and the manager and then getting introduced to the team. The store manager questions were questions you would get from a higher level manager such as how can you contribute, why are you the right option. etc
It was pretty simple went in and did a video interview went in the next day, and they want to hurt me and moved up pretty fast with the company doing I was supposed to be seasonal and kept as a permanent
I did a phone interview with the manager and then I got the job shortly after I did the initial phone interview. It was a fairly straight forward process because I was able to get hired quickly after I applied.
I applied online. The process took 1+ week. I interviewed at Nordstrom (Los Angeles, CA) in Nov 2020
Interview
it was seasonal and easy to pass. friendly and some questions that are common everywhere like why is Nordstrom? you better to have smile and dress up .if you are interested in working at Nordstrom is better to apply during the season
Interview questions [1]
Question 1
why Nordstrom?
how do you do with an angry customer?