I applied online. The process took 2 weeks. I interviewed at Nordstrom (Seattle, WA) in Sep 2013
Interview
I applied online for this position and received an email invitation to set up a phone interview. The phone interview was fairly short and was following by about a 45 minute online test. I was called in for an additional interview on site, where I took an additional 45 minute test, followed by a tour of the call center, a review of some of the calls and about an hour for interview. The interview took roughly three hours. I received a notice to fill out information for a background check and references, and received a call back a week later with the job offer.
Interview questions [1]
Question 1
I was asked about my fashion sense. Maybe this is normal for the industry, considering I come from a telecom background, but I was a little taken aback considering the job title. Maybe if I was customer facing or a buyer, but I dress well for interviews, so I wasn't sure where the interviewer was going with this question. I don't believe that this was company policy, but the male interviewer repeatedly asked if I had any major life changing plans in the near future ie was I pregnant or planning on having children. I know its an unlawful question, and I was surprised at the interviewer.
I applied online. The process took 2 days. I interviewed at Nordstrom
Interview
Applied online, had phone interview the next day, then the following day came I into the store for an interview and training began shortly after. Very quick and smooth process.
I applied online. The process took 3 weeks. I interviewed at Nordstrom (White Plains, NY)
Interview
Very smooth, easy going. First I had a phone interview, 2 weeks later I had an in store interview. Store manager is very sweet. Nothing out of the ordinary. Very big on customer service.
I applied online. The process took 1 week. I interviewed at Nordstrom (New York, NY) in Mar 2019
Interview
Easy process! Completed the application via LinkedIn, a few days later I received an invitation to complete a video interview via hirevue. The questions were simple retail experience questions. Lasted about 20 minutes. Completed the virtual and a few days later I received a email inviting me to a phone interview follow-up on Friday. The recruiter was very nice, informed me more about the position. She asked me multiple questions like a what would you do in this situation. The following Monday I got a phone call and received a offer letter.
Interview questions [1]
Question 1
How would you handle an angry customer who's order was lost and the item that was ordered was no longer available?