I applied online. The process took 2 weeks. I interviewed at Nordstrom (Los Angeles, CA)
Interview
First, a phone interview for background info and behavioral screenings.
Second you are asked to come in for an in person interview. For my position, I am guessing was a round of hires for summer positions so several managers from several departments were in a room and we rotated a couple times, speaking with different people.
Interview questions [1]
Question 1
How do you deal with conflict. For example, a customer comes in demanding a return for something that was not purchased at Nordstrom. What do you do?
A few questions with someone then you’ll meet with a manager in a department they think you would good for. The department manager had me pick out an outfit for a pretend customer and describe why I picked certain items
Interview questions [1]
Question 1
Talk about a previous great experience you gave to a customer
Normal behavioral questions and questions related to retail experience/interest in fashion. Nice interviewer was low pressure experience. Interviewed by department manager. Heard back day of interview and started training very soon after.
I applied online. The process took 1 week. I interviewed at Nordstrom (McLean, VA) in Nov 2019
Interview
Applied online. Got an email about a week later. Went in to a Seasonal Hiring Event. Interviewed with a manager. Most questions were situational questions. Very easy process. Offererred position on the spot.
Interview questions [5]
Question 1
Why do you want to work here & what do you know about Nordstrom?
Commissioned Sales Associated applicants have rated the interview process at Nordstrom with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Commissioned Sales Associated roles take an average of 11 days to get hired, when considering 249 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Commissioned Sales Associated according to 249 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 25%
Background check: 12%
Personality test: 11%
Skills test: 10%
Group panel interview: 5%
Presentation: 2%
Other: 1%
Drug test: 1%
IQ intelligence test: 0%
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