Sales Associate applicants have rated the interview process at Nordstrom with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 1,354 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Sales Associate according to 1,354 Glassdoor interviews include:
One on one interview: 30%
Phone interview: 26%
Background check: 11%
Personality test: 8%
Skills test: 7%
Presentation: 6%
Group panel interview: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
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The process took 5 days. I interviewed at Nordstrom in Mar 2010
Interview
I first applied for a sales associate position in kid's shoes online. That same day I received an email requesting a phone interview the next day. The phone interview was pretty relaxed and took all of 5 minutes. The HR representative I spoke with was super sweet and informative. She asked me basic questions like how I felt about working on commission. At the end of the interview she asked me to come to a 1:1 in person interview.
I came early and was interviewed on time. This interview was with the same representative and her questions were basically an extension of the ones from the phone interview (ie: are you a competitive person?, what would you do to drive sales?) . Next she asked if I could do my interview with the department manager that same day and I agreed to.
The department manager was also very nice and had a great personality. Her interview consisted of customer service oriented questions as well as walking the sales floor and stock room. At the end of the interview she asked me to try to sell a shoe to her. All together it was pretty simple and I think i did a good job. The department manager told me when training would start and said she would let me know within the next few days whether I got the position or not, wish me luck!
Interview questions [1]
Question 1
I am looking for a shoe for my 5 year old daughter, do you have any recommendations?
So easy, I went to a job fair and was hired on the spot. They need people in the kids department, that's the easiest section to get into. They just ask about your personality and who you are.
Was inside Barton creek mall, hiring manager was prompt and clear with questions ranging from how I would handle difficult customers, to my personal experiences that could apply to the job.