Sales Associate applicants have rated the interview process at Nordstrom with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 1,355 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Sales Associate according to 1,355 Glassdoor interviews include:
One on one interview: 30%
Phone interview: 26%
Background check: 11%
Personality test: 8%
Skills test: 7%
Presentation: 6%
Group panel interview: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Nordstrom in Feb 2014
Interview
I was invited to the group hiring event through email. The applicants were placed as a group in the waiting area, then were taken off into rotating one-on-one simultaneous interviews with department managers. I was interviewed by two managers, and then allowed to leave. A phone offer was made 5-7 days later.
Interview questions [1]
Question 1
They were typical customer service questions: describe a time you went above and beyond, describe a time you dealt with a tough customer, etc.
So easy, I went to a job fair and was hired on the spot. They need people in the kids department, that's the easiest section to get into. They just ask about your personality and who you are.
Was inside Barton creek mall, hiring manager was prompt and clear with questions ranging from how I would handle difficult customers, to my personal experiences that could apply to the job.