First step is a phone interview with recruiter. Next is a phone interview with hiring manager. This one was surprisingly short (<30 minutes) filled with easy questions. Final was in-person interviews in downtown Seattle, half day with several employees of varying responsibilities. Some of them were really nice and I could see myself enjoying working with them. I saw how the Nordstrom culture permeated through them. One was quite cold with general communication difficulties, former Microsoft. In fact, there seemed to be two types of people there. Those who had been with the company for a while and those from Microsoft who recently joined. There seemed to be be some upheaval within IT lately - staff turnover and new leadership. So there was a great deal of confusion among the staff and seemingly doublespeak from the leaders. The questions that were asked were easy to answer, but you will have to tolerate the uncertainty within the organization to survive there. May be good, may not be.