Sales Associate applicants have rated the interview process at Nordstrom with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 1,354 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Sales Associate according to 1,354 Glassdoor interviews include:
One on one interview: 30%
Phone interview: 26%
Background check: 11%
Personality test: 8%
Skills test: 7%
Presentation: 6%
Group panel interview: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Nordstrom (Novi, MI) in Nov 2014
Interview
I was referred by a current employee and sent my resume in online. I got a call within a few hours to schedule an interview in the Active Wear department for the very next day. The interview felt promising. I sent a "thank you" email to the department manager and I got a call back a week later to interview with POV. (According to the employee I know that works there, the Active Wear manager felt I would do better in designer wear and recommended me to another department.) Again, the interview was scheduled for the next day. This one seemed to go even better than the last. I felt super confident. The department manager told me I'd hear back within 5 days. 7 days went by and I hadn't heard anything so I contacted HR to inquire about the status of my application. HR said my application was still in review and asked if I would be interested in interviewing with the Shoes department. I agreed with the expectation of another phone call. Two weeks have gone by and I haven't heard anything from any of the departments. I'm over it at this point. Would have been nice if they could have just informed me that they found a better fit. Oh well.
Interview questions [1]
Question 1
Describe a situation where you had to utilize teamwork
Describe a situation where you had to deal with a particularly difficult customer and how you handled it
For each interview I was taken to the sales floor and asked to "sell" an item. In the first interview I was told to pick any article of clothing. In the second interview I was provided a scenario: a woman who had recently given birth needed to find an article of clothing that she could wear to work and out. Keeping her fluctuating weight in mind.
So easy, I went to a job fair and was hired on the spot. They need people in the kids department, that's the easiest section to get into. They just ask about your personality and who you are.
Was inside Barton creek mall, hiring manager was prompt and clear with questions ranging from how I would handle difficult customers, to my personal experiences that could apply to the job.