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      Nordstrom interviews FAQs

      • Candidates applying for Customer Operations Associate roles take an average of 29 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
      • Common stages of the interview process at Nordstrom as a Customer Operations Associate according to 2 Glassdoor interviews include:

        Group panel interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4914) ;
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        11. Logistics Processor(248) ;
        12. Service Experience Representative(229) ;
        13. Manager(213) ;
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      Customer Operations Associate Interview

      May 7, 2015
      Anonymous Interview Candidate
      Chicago, IL

      Other Customer Operations Associate Interview Reviews for Nordstrom

      Custom Operations Associate Interview

      Oct 26, 2015
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
    • Security
    • Work With Us

      • Advertisers
      • Careers
    • No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Nordstrom (Chicago, IL) in Feb 2015

      Interview

      Interview consisted of 3 rounds, 2 interviews each round. Questions were very average but I spent a month interviewing with them. I thought that this interview process was excessive for a part time job. I would expect 6 total interviews for a higher ranked job.

      Interview questions [1]

      Question 1

      There were very typical questions asked such as "describe yourself" and "where do you see yourself in 5 years?"
      Answer question
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Nordstrom (Chicago, IL) in Sep 2015

      Interview

      The interview process for this position was very easy and primarily seemed like a behavioral screen so that the company could get a good feel for your personality, work ethic, etc. I really enjoyed speaking with every interviewer (total of 4 throughout 2 Google hangout interviews) and felt like I connected pretty well with everyone. I put in an application for the position and also had a current employee send in a referral and HR contacted me less than 24 hours later (which was much faster than I expected). I had an interview set up just a few days later. Then after that went well another interview was set up for the following week. I did all of my interviews via Google hangout since I was applying from out of state and relocating to Chicago. I followed up with HR a few weeks after my last interview, as I was nearing my move date. By this point it had been about 4 weeks since my initial application and interview. At this point compensation had not been discussed, so the recruiter very casually mentioned that this position started at $12/hr which was much lower than what I listed for my salary expectations and far less than my current salary. I unfortunately had to remove myself from the hiring process for this position as the pay was not negotiable and $12/hr was not workable for me. It was very upsetting because I really felt good about this position and the possibility of working for the company. It would have been nice had the pay been mentioned up front, since it's much lower than expected. I was left with mixed feelings about the interview process.

      Interview questions [2]

      Question 1

      How do you handle stressful situations at work?
      Answer question

      Question 2

      Name a time when you had a confrontation with a coworker.
      Answer question
      6

      Jobs at Nordstrom

      32 jobs in United States
      Maintenance Manager - Supply Chain
      Upper Marlboro, MD
      ·
      $103K - $171K /yr
      (Employer provided)
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      Maintenance Technician 3 - NYC Flagship
      United States
      ·
      $34 - $54 /hr
      (Employer provided)
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      Maintenance Technician 3 - Los Cerritos Center
      Irvine, CA
      ·
      $32 - $51 /hr
      (Employer provided)
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      Senior Technical Program Manager - Store Experience Technology (Hybrid - Seattle)
      Seattle, WA
      ·
      $142K - $221K /yr
      (Employer provided)
      View job
      Maintenance Technician 3 - Los Cerritos Center
      Cerritos, CA
      ·
      $32 - $51 /hr
      (Employer provided)
      View job
      View all Customer Operations Associate Jobs