I applied online. The process took 2 weeks. I interviewed at Nordstrom in Jan 2016
Interview
Online application, then I completed a video interview, but I'm honestly not sure if it was for the location that I ended up interviewing at. The video interview was miserable, and I definitely didn't do all that well but I was still invited to an interview at one of the locations. There were a few of us, and they asked up to show up early but then the store didn't even open until 10 which was a bummer, and I was super stressed. They led us as a group into the offices, and then did a short little intro and then set us up with one individual manager. I really liked mine, and she gave the standard interview. Lots of questions about commission, it was really similar to a sales interview honestly. I didn't have a ton of experience but that didn't seem to be held against me. They gave a really through rundown of the program which was awesome! Then we went down to the managers department and she had me pretend to sell her an item. I kind of bombed that part of the interview, but I still got an offer.
Great!! It wasn’t too difficult at all the interview process was super smooth it was on higher view so it was virtual which I had never done but it definitely was a good change that I needed and it was great experience.
Interview questions [1]
Question 1
Basic questions which weren’t terrible!! Loved this interview!
I applied online. The process took 3 weeks. I interviewed at Nordstrom
Interview
I got an email to come in for the on site interview. The first round, they ask you behavioral questions and few challenging questions. Then I moved to a different room where I had to do on spot sales.
Interview questions [1]
Question 1
Describe a time when a customer was mad and how you resolved it
One in person interview that lasted about 30 minutes. Many behavioral questions and questions regarding your resume. A few situational questions about what you would do on the sales floor.
Retail Management applicants have rated the interview process at Nordstrom with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Management roles take an average of 36 days to get hired, when considering 135 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Retail Management according to 135 Glassdoor interviews include:
Phone interview: 24%
Group panel interview: 23%
One on one interview: 19%
Skills test: 9%
Personality test: 8%
Presentation: 6%
Background check: 6%
Other: 2%
Drug test: 2%
IQ intelligence test: 1%
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