Studio Manager applicants have rated the interview process at Nordstrom with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
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The interview is a personality test, to see if you would be a good match. They ask a series of questions and some are the same question just asked differently.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and what you did to resolve the situation