Northern Trust Client Service Manager interview questions
based on 3 ratings - Updated Feb 11, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
50%
Other
Other
50%
Applied online
Applied online
Interview search
3 interviews
Northern Trust interviews FAQs
Client Service Manager applicants have rated the interview process at Northern Trust with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Manager roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Northern Trust overall takes an average of 29 days.
Common stages of the interview process at Northern Trust as a Client Service Manager according to 1 Glassdoor interviews include:
One on one interview: 100%
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I applied online. I interviewed at Northern Trust (London, England) in Jul 2025
Interview
Received a phone from the internal HR recruiter to discuss the position, availability, compensation and right to work, Then a one hour virtual interview over Teams took place with the hiring manager and discussed the usual competenacy based questions
Very straight forward and professional. Had two interviews and turn around time was a week or so. Very friendly people. Building abit dated needs a spot of modernisation but people are very nice
I applied through other source. The process took 4 weeks. I interviewed at Northern Trust (Chicago, IL) in Aug 2022
Interview
five interview with different areas that you would work with and management for the team including hiring manager. Not an overly technical interview, asked for examples of scenarios you had been in before
Interview questions [1]
Question 1
Describe a time to you had to deliver difficult news to a client