While Norton is a really popular job choice for the region, it also makes it quite difficult to secure an interview (even with a great resume). There are just so many applicants that it can be difficult to get noticed. If you happen to know someone who can put in a good word with a manger to draw attention to your application, that is a huge plus. It's a big company so there are a lot of steps and hoops to get hired. I think the two keys are to A. know someone (maybe volunteer just to get your foot in the door) and to B. be vigilant about contacting HR once an application has been submitted. Obviously don't harass them, but if you don't hear something when you think you should (use good judgement) contact someone. They need to know you really want a job with Norton. That's just been my experience and the experience of others I have spoken to.