I applied online. The process took 6 days. I interviewed at Norton Healthcare (Louisville, KY) in Nov 2021
Interview
The interview was pretty simple and straightforward to answer lightly I suppose. Put in an application and was contacted by a recruiter the following week for an interview. I was told Norton healthcare was very much student friendly, especially those who are on the track for healthcare. Well, that didn’t seem like the case with my recruiter. I felt more attacked about the job being too hard for me while being a student. Constantly being reminded that the job was very hard and it’s nothing like long term care (I mentioned that I had successfully completed a nurses assistant training course and was waiting to take my state test), and maybe I should consider doing part time because many students get in there and realize that it’s not for them. I felt like she had something against me being a student and showed LITTLE interest in me and my dedication to serving others. I also felt attacked as a student. My ultimate goals is to be an RN, and someday a midwife. So, the PCA position was to get my foot in the door and get a kick off to my career in healthcare as I see myself doing nothing other than helping to change lives. I never felt so belittled in my life by a recruiter. I saw Norton Healthcare as an opportunity to grow. To start as a PCA, move up to RN, and finish as a midwife.
Not only did I feel belittled, I don’t feel like the “interview” reflected on my desires and qualifications. The recruiter knew I was a student when she pulled my resume and contacted me, therefore I felt it was unprofessional to even keep pointing it out as a “flaw.” Nor compare me to other students with a passion for healthcare. She also talked over me and talked extremely fast that I was ready to just end the interview right then and there but remained professional.
Interview questions [1]
Question 1
Why do you want to work here?
Where do you see yourself in 5 years?
What do you think a PCA does?
I applied online. I interviewed at Norton Healthcare (Lexington-Fayette, KY) in Jul 2026
Interview
It was okay, they mainly described necessary tasks regarding the position. They did say that they were in the process of interviewing multiple applicants and that if I was chosen to move forward with the hiring process that I would be sent an email/text to schedule an in-person interview.
Interview questions [1]
Question 1
They asked a lot about past work experience, specifically how long you were working there. they didn't ask questions about the task you performed or how you behaved in the work environment.
It was on the phone, questions…typical. Asked about work experience, schooling and then questions about my last job and how I handled things, I am suppose to hear back from them soon but the process takes about 3-4 weeks.
Interview questions [1]
Question 1
Q: Describe a situation where you went above and beyond for your job
Patient Care Associate (PCA) applicants have rated the interview process at Norton Healthcare with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Care Associate (PCA) roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Norton Healthcare overall takes an average of 23 days.
Common stages of the interview process at Norton Healthcare as a Patient Care Associate (PCA) according to 2 Glassdoor interviews include:
Phone interview: 50%
Other: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -