Vendor Management based questions and licensing management as well as taking them through my experience in software asset management. Human resources normal interview questions. Behaviors questions Skills questions Hardware asset management Flexera Contracts Maturity Assessment • Software Asset Management o Design, implement, maintain & optimize SAM operational processes and procedures including integration to Customer Specific Software Asset Management Processes o Track ongoing compliance and provide information as required for license compliance reviews o For in-scope software vendors, advise business users, infrastructure planners, project managers on optimal software licensing solutions to cater for requirements yet remain compliant with software license terms and conditions. o Participation in performing Software Asset Management Maturity Assessments, developing maturity action plans and Key Performance Indicator identification and implementation. o Development, automation and maintenance of daily operational Working Documents and development of Work Instructions. o Research and review licensing methodologies, metrics and usage rules o For out-of-scope vendors, provide advice based on general software license terms. Optionally conduct research and feedback on vendor-specific licensing terms. o Ensure completeness and correctness of data in supporting systems o Ensure automated interfaces between systems are operating correctly o Ensure that data feeds from inventory collection systems are operating correctly o Own the software audit process end-to end o Liaise between all affected stakeholders (vendor, business, Procurement, Finance, etc.) o Release hardware/software inventory information to vendor in controlled manner o Assess requirements and motivations of user requests for software logged as and when received o Determine license availability o Assist in the implementation of the Customer Specific Continual Improvement Plan as agreed to • Flexera Toolset o Manage all SAM functionally in Flexera to deliver an effective SAM service o Create/update the Org Structure and or Location structure for new and current customers o Manage the contracts and associated licenses as captured in Flexera o Load new contracts as they are purchased or renewed o Categorize software according to the Flexera licensing model and the Customer Software Standards/Catalogue o Provide standard and ad-hoc reporting from Flexera o Perform Hardware Reconciliation between the Flexera inventory and the CMDB and AD o Assign licensing in Flexera to authorized users o Assist in identifying Illegal or Unlicensed Software through evaluation of the Software o Investigate and mitigate unauthorized software and non-complaint software as reported in Flexera scans o Liaise with users to obtain specific Software information should a query arise