Customer Service Representative applicants have rated the interview process at OKG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 42.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at OKG overall takes an average of 22 days.
Common stages of the interview process at OKG as a Customer Service Representative according to 5 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 21%
Background check: 16%
Skills test: 16%
IQ intelligence test: 11%
Presentation: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at OKG in Feb 2023
Interview
Two interviews, with a recruiter and an HR manager. The overall process was kinda slow, although smooth. The HR Manager was able to ask good questions and actually listen to my answers and explanation attentively. I waited for more than one week to get a final answer.
Interview questions [1]
Question 1
Why are you willing to quit your current job and join OKX?
I applied online. I interviewed at OKG (Kuala Lumpur)
Interview
HR is nice but the Manager is quite different, she sounded like she wanted to threaten me about KPI, pressure this might be.
1 hour and nearly 30 minutes
Pros:
✔️ Structured interview, multiple rounds
✔️ Focus on culture + domain knowledge
Cons:
❌ Inconsistency in interviewer quality
❌ Occasional unclear/irrelevant questions
❌ Interviewers were distracted/not prepared
Interview questions [1]
Question 1
Why are you interested in the crypto industry?”
“Why OKX? Why this role?”
The Interview process was smooth and professional, recruiter was very communicative and overall interview process allowed me to get to know the team better while asking insightful questions! Overall, the experience felt welcoming, making it a great opportunity to showcase my skills and learn more through the process
I applied online. I interviewed at OKG (Kuala Lumpur) in Jan 2024
Interview
The interview went well. Very professional. On time. The interviewer discuss the objective. He explain the job description very well. He ask scenarios. The discussion is very lively.
The interview went well. Very professional. On time. The interviewer discuss the objective. He explain the job description very well. He ask scenarios. The discussion is very lively.