I applied online. I interviewed at Oak Street Health in Sep 2024
Interview
I had a virtual interview on Indeed.com with the supervisor. This was a hiring event, so I showed up at my scheduled time and waited for the interviewer to join. It lasted about 15 minutes.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and how did you handle it.
Applied online, received a call from a recruiter about a week later with an offer explaining work schedules and training dates and times, and duration. Also, information about work equipment like laptop and headset that will be mailed to your home address.
Call Center Representative applicants have rated the interview process at Oak Street Health with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Oak Street Health as a Call Center Representative according to 2 Glassdoor interviews include:
Drug test: 25%
One on one interview: 25%
Background check: 25%
Skills test: 25%
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