I applied online. The process took 2 weeks. I interviewed at Ochsner Health
Interview
Very Easy. They make you very conformable. They ask the standard questions. They are very informative as well about how long process takes to be hired. It's a great company to work for.
Interview questions [1]
Question 1
Was there a time you went out of why to help someone if so tell us about it?
I applied online. I interviewed at Ochsner Health (New Orleans, LA)
Interview
telephone interview, zoom interview, then if you do well they will ask to come shadow for an hour and if you like it and they like you, you will get a job offer
Interview questions [1]
Question 1
one time you had conflict with co worker, how did you handle it? one time you dealt with difficult pt/customer
I applied online. The process took 4 weeks. I interviewed at Ochsner Health in Sep 2022
Interview
Received call from recruiter a week after applying, who conducted a telephone screening to review experience. Then the hiring manager called to set up in person interview. It was a panel with manager and supervisor. Very pleasant experience and questions were not difficult, very customer service focused.
Interview questions [1]
Question 1
Tell me about a time you exceeded a customers expectations, what did you do to achieve that outcome.
I applied online. The process took 3 weeks. I interviewed at Ochsner Health in Jun 2021
Interview
The interview process was fine. They didn't ask hard questions. Just simple questions like strengths vs weaknesses and issues with coworkers. If you are invited for a second interview they would like a job shadow. Where you go in and sit with someone who does the job you are applying to.
Interview questions [1]
Question 1
Strength vs weakness
Time you had an issue with coworker
Why did you apply here
What do you know about Ochsner
Patient Access Representative applicants have rated the interview process at Ochsner Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 76.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 20 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Ochsner Health overall takes an average of 26 days.
Common stages of the interview process at Ochsner Health as a Patient Access Representative according to 12 Glassdoor interviews include:
Phone interview: 24%
Group panel interview: 21%
Drug test: 15%
One on one interview: 15%
Background check: 9%
Presentation: 6%
IQ intelligence test: 6%
Skills test: 3%
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