I applied online. The process took 3 weeks. I interviewed at Octopus Energy (Leicester, England) in Oct 2020
Interview
The interview process was tough but enjoyable. It consisted of a phonecall and a skype call with Aasimah from Instant Impact, followed by 2 online reasoning tests, a 'discovery day' hosted by Octopus and then a futher interview with 2 members of staff from Octopus.
Throughout the entire interview and recruitment process Aasimah was so very helpful in keeping me informed and giving helpful tips. She was so lovely and extremley supportive.
The discovery day consited of; an icebreaker, a customer service task, a research task, a Q&A and an individual interview. It was hosted on zoom but was still enjoyable and was a good way to learn more about the company!
Everyone involved in the recruitment process were so lovely and have made me even more excited to start working for Octopus!
Interview questions [1]
Question 1
- Where do you see yourself in 5 years time?
- How would you describe progression?
- Why do you want to work for Octopus?
- Give an example of a time where you have had to deal with a difficult customer & how did you deal with this.
- Give an example of when you feel like you provided excellent customer service.
- Give an example of a time when you have had to deal with a difficult employee.
I interviewed at Octopus Energy (Ancarano, Abruzzo)
Interview
Un primo colloquio in presenza, un test online, un secondo colloquio in presenza, ho parlato con due diverse selezionatrici che mi hanno fatto domande sul mio percorso fino ad allora, sulle mie attitudini e valori, sul perché ho scelto Octopus
I applied through an employee referral. The process took 2 weeks. I interviewed at Octopus Energy
Interview
Tuve dos entrevistas con talent y con OPS manager y TL. Me sentí muy cómoda en todo momento, me dieron la posibilidad de expresar mis motivaciones para unirme a Octopus y me escucharon activamente en todo momento. Fueron muy rápidos también en confirmarme .
Interview questions [1]
Question 1
Cuéntanos un poco tu experiencia profesional previa
I applied through a staffing agency. The process took 2 weeks. I interviewed at Octopus Energy (Málaga) in Jun 2026
Interview
Ha sido un excelente proceso de selección. Desde la descripción de la vacante, hasta el día de la entrevista. Realmente todo ha sido muy familiar y amigable. Cuentan con un grupo de trabajo que lo hace todo muy dinámico y eso es de valorarlo. ¡Muchas gracias!
Interview questions [1]
Question 1
-Experiencia en el cargo
-Que expectativas tenía sobre la empresa
-Como afrontaría un momento de presion con el cliente
Energy Specialist applicants have rated the interview process at Octopus Energy with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 99% positive. To compare, the company-average is 90.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Energy Specialist roles take an average of 16 days to get hired, when considering 75 user submitted interviews for this role. To compare, the hiring process at Octopus Energy overall takes an average of 24 days.
Common stages of the interview process at Octopus Energy as a Energy Specialist according to 75 Glassdoor interviews include:
One on one interview: 18%
Group panel interview: 17%
Phone interview: 16%
Skills test: 16%
Background check: 15%
Presentation: 6%
Personality test: 5%
IQ intelligence test: 4%
Other: 3%
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