I applied online. The process took 2 weeks. I interviewed at Octopus Energy (Leicester, England) in Feb 2025
Interview
The interview process was very thorough but it was smooth sailing as the employees were quite friendly and helpful and Victoria helped me throughout the interview process with any doubts or concerns I had.
Interview questions [1]
Question 1
They mostly asked scenario questions as the post have to deal with vulnerable people and how you had handle delicate situations.
Interview is fairly straightforward, standard questions on experience and why you are interested in the role.
Salary is between 22-24k, its a shame this isn't disclosed as it wasted both our time.
I applied online. I interviewed at Octopus Energy (Leicester, England) in Jan 2023
Interview
step 1- phone conversation reasons for applying for this role step 2- video call conversation understanding of the company and why I would be suitable for the role step 3- face to face conversation scenario based questions to see how I would deal with situations in this role
Credit Specialist applicants have rated the interview process at Octopus Energy with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 90.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Credit Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Octopus Energy overall takes an average of 24 days.
Common stages of the interview process at Octopus Energy as a Credit Specialist according to 2 Glassdoor interviews include:
Phone interview: 40%
One on one interview: 40%
Group panel interview: 20%
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