I applied online. The process took 2 weeks. I interviewed at Office Depot (Las Vegas, NV) in Jul 2016
Interview
I applied online several times within the time-span of a few months. The company called my house phone, rather than my cell-phone (which I had requested specifically). The manager who was on the phone was friendly, and requested an interview which would take place within 5 days of the phone call at noon.
On the day of the interview, I arrived 5 minutes early to the store. I informed a recently hired employee that I was scheduled for an interview. The employee called the manager, but he was not there. Instead, I had to wait for about 15-20 minutes for a supervisor to come and get me. The interview took place in a fairly small room. Unlike the manager whom I spoke with over the phone, the supervisor was not very engaging, and didn't seem like he wanted to do this interview. Upon completion of the interview, he said I would hear back from the company within a few days. I did not hear back from them until 3 weeks had passed.
The interview is straightforward and customer service focused. It includes questions about past retail experience, handling difficult customers, teamwork, sales goals, cash-register comfort, and schedule flexibility. The hiring manager asks scenario-based questions, explain daily expectations, and upselling of protection plans/services. The process is short.
Quick and easy process. Your standard interview questions. Nothing major or hard just your basic Human Resources questions. Glad that it was not a 37 step process like some interviews have turned into.
A phone call interview collected basic information, then an in-person interview took place at the actual store. I was asked several questions about my experience and given scenarios to respond to with solutions.
Interview questions [1]
Question 1
Given a type of pen sold at the store, how would you pitch it to a potential customer?
Sales Associate applicants have rated the interview process at Office Depot with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 161 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Sales Associate according to 161 Glassdoor interviews include:
One on one interview: 30%
Background check: 19%
Drug test: 14%
Personality test: 13%
Skills test: 8%
IQ intelligence test: 5%
Phone interview: 4%
Presentation: 4%
Other: 1%
Group panel interview: 1%
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