I applied online. The process took 3 weeks. I interviewed at Office Depot (Atlanta, GA) in Jul 2014
Interview
Very brief in person meeting with manager. Formal dress. I sat down with the manager and we started with some brief introductions before he asked me about my "sales experience". Although I didn't have any at the time, (I was a teen) I was pretty easily able to explain how I could be helpful to a customer who is looking to purchase something from Office Depot. Mainly, I talked about my familiarity with computers and how many people, in my opinion, are receptive to just having the benefits of a certain system explained to them and being given real examples of how the device can improve their workflow. I told him that I felt like I had the level of expertise necessary to do that.
I was also asked why I wanted the position, and I told him honestly that it was my first job and that I was looking to earn some money before returning to school at the end of that summer. He seemed happy with this.
The interview is straightforward and customer service focused. It includes questions about past retail experience, handling difficult customers, teamwork, sales goals, cash-register comfort, and schedule flexibility. The hiring manager asks scenario-based questions, explain daily expectations, and upselling of protection plans/services. The process is short.
Quick and easy process. Your standard interview questions. Nothing major or hard just your basic Human Resources questions. Glad that it was not a 37 step process like some interviews have turned into.
A phone call interview collected basic information, then an in-person interview took place at the actual store. I was asked several questions about my experience and given scenarios to respond to with solutions.
Interview questions [1]
Question 1
Given a type of pen sold at the store, how would you pitch it to a potential customer?
Sales Associaate applicants have rated the interview process at Office Depot with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associaate roles take an average of 10 days to get hired, when considering 161 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Sales Associaate according to 161 Glassdoor interviews include:
One on one interview: 30%
Background check: 19%
Drug test: 14%
Personality test: 13%
Skills test: 8%
IQ intelligence test: 5%
Phone interview: 4%
Presentation: 4%
Other: 1%
Group panel interview: 1%
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