I applied online. The process took 1 day. I interviewed at Office Depot (Santa Ana, CA) in Apr 2015
Interview
The interview process was very brief and simple. At first, the business had every interviewer take a personality and common knowledge test. the standard questions were asked; "what are your strength/ weaknesses?" in the actual interview process, the interviewer was understanding and relaxed.
They make you take a computer test.
From there, you interview with one of the assistant managers.
They are always hiring.
Make you take an in-person item locator test - kind of like a scavenger hunt trying to find all types of items in the store so you get familiar where things are located if a customer asks you.
I applied online. I interviewed at Office Depot (Oakland, CA)
Interview
I went to hiring event. The assistant manager asked for general questions and took assessment test. Next day, I got an second interview and I got hired. The process took at least 1 week with drug test.
I applied in-person. The process took 2 weeks. I interviewed at Office Depot (Tallahassee, FL) in Sep 2015
Interview
I came in dressed in nice casual attire, (Nice jeans and a button down shirt.) and spoke with the store manager. She had a look over my resume and just kind of asked questions about be based off of what she seen on there. After a couple of jokes back and forth about my previous work history not being retail or customer service related, and about the fact that I would be taking a pay cut from my previous jobs she declared on the spot that I was hired and after about 3 days I was called back in for training.
Interview questions [1]
Question 1
What type of work are you looking for by applying to this position?
Customer Service Specialist applicants have rated the interview process at Office Depot with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 10 days to get hired, when considering 49 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Customer Service Specialist according to 49 Glassdoor interviews include:
One on one interview: 28%
Background check: 23%
Drug test: 22%
Personality test: 13%
Skills test: 8%
Phone interview: 3%
IQ intelligence test: 1%
Other: 1%
Group panel interview: 1%
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