Sales and Service Manager applicants have rated the interview process at Office Depot with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 64.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales and Service Manager roles take an average of 18 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Office Depot overall takes an average of 15 days.
Common stages of the interview process at Office Depot as a Sales and Service Manager according to 3 Glassdoor interviews include:
One on one interview: 27%
Drug test: 18%
Background check: 9%
IQ intelligence test: 9%
Phone interview: 9%
Personality test: 9%
Presentation: 9%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Office Depot (Fayetteville, AR) in Jun 2019
Interview
Thorough questioning about sales skills, achievements and operational standards. Each question requested a specific scenario. The scenarios are based on customer service, leadership decision and associate relations. When answering be thorough and specific. Do not forget to reference back to a previous employer and speak positively even if it was a bad experience.
Interview questions [1]
Question 1
All questions are specific to certain scenarios. Listen carefully, take your time to respond and understand the question thoroughly.
I applied online. The process took 2 weeks. I interviewed at Office Depot (Cincinnati, OH) in Dec 2013
Interview
I was subjected to two formal interviews and a final hiring meeting. There was some consternation over which district location needed me so that likely prolonged the overall process. Ultimately I was offered and accepted the position.
I applied online. The process took 5 days. I interviewed at Office Depot (Site) in Mar 2011
Interview
Online application and follow up assessment to see if you are a good candidate for employment. If you pass the assessment, you are then called in for the interview. It is a face to face interview with the entire management team and the follow up, if necessary is done by the DM. An offer is made and you start work.
Interview questions [1]
Question 1
What would you do in the face of a difficult customer?
How to you feel is the best way to engage customers?