Part-time applicants first fill out a paper or online application. After submitting this application, applicants take a short quiz on a computer in store. The quiz presents a number of customer service-related questions in a "what would you do" multiple-choice format. If a candidate scores well on the quiz, he or she is invited back to interview with store managers. The first interview is with a department or the assistant manager. In the screening interview, the manager is gauging whether or not an applicant should be considered for hire. The interview takes about half an hour consisting of mostly conversational questions regarding previous experiences. If this interview goes well, the applicant either immediately interviews with the store manager, or is invited back when the store manager is available to conduct an interview. The store manager interview focuses mostly on placement (general sales, tech sales, freight/logistics, cashier, etc) and general explanation of procedures and expectations. When an applicant interviews with the store manager, he or she has already been recommended for hire by the other manager. Following a background check and drug screening, new hires complete a 2-3hr orientation, then begin work.