Customer Experience Associate applicants have rated the interview process at Old Navy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Associate roles take an average of 9 days to get hired, when considering 48 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Customer Experience Associate according to 48 Glassdoor interviews include:
One on one interview: 36%
Group panel interview: 20%
Background check: 12%
Phone interview: 11%
Personality test: 9%
Skills test: 6%
Presentation: 3%
IQ intelligence test: 1%
Drug test: 1%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Old Navy (Paramus, NJ) in Oct 2011
Interview
I went to the store in the mall (Garden State Plaza) and they told me to apply online. I recieved a call to schedule an interview a little less than 2 weeks since i applied. When I went in for the interview the hiring manager took me to the conference room or meeting room. He was very friendly and casual with me. He took notes on my answers and took me to the floor to see how I interact with customers. He scheduled me for a second interview during the first interview and told me he liked me and would like me to be apart of the team. The second interview was a week later and is basically the same as the first, its just with the store manager and she reads the notes the hiring manager took. This time they didnt take me out on the floor. The interview is about 15 minutes just be friendly and enthusiastic. Dress business casual (nice top, flats or dress shoes, black slacks). She told me she would call by saturday and called thursday to offer me the job. They didnt ask me about previous jobs because it would be my first job and im a senior in high school. If you were previously a babysitter put it on the application, it helps. My orientation is two days from now and im excited.
Interview questions [3]
Question 1
What extra curricular activities or clubs are you involved in?
I applied online. The process took 2 weeks. I interviewed at Old Navy (Selden, NY)
Interview
Three different in person interviews over the course of 2 weeks with three different managers who were incredibly nice until I was actually hired, then they couldn't be bothered, my store had a tendency to way over hire.
I applied in-person. The process took 1 week. I interviewed at Old Navy (Akron, OH)
Interview
All interviews are the same for Old Navy until you're applying for a higher-level management position. Standard and straight-forward questions to assess your personality and previous work experience. Not demanding at all. If they bring you back in for a second interview you probably will get the job as they're always looking for new hires and it's not too hard of a job.
Interview questions [1]
Question 1
Discuss a time when your plans got changed suddenly and how that made you feel?
I applied online. I interviewed at Old Navy (Richmond, BC)
Interview
Received a call asking me to come in for a group interview about a week after I applied online. Before the interview officially started, we played a game as an icebreaker. Then we split into 2 groups of 4 and the interviewer started asking us questions. We first wrote down our individual answers, then discussed our answers within our groups. One person from each group would then report the agreed-upon answer to the interviewer. They were pretty standard interview questions. After, the interviewer talked to us individually for a couple of minutes to go over our resume, ask us why we're applying, etc.
Of the 8 in my group that were interviewed, 5 were offered positions. The 5 of us were basically the ones that talked the most/showed the most communication skills. This was for seasonal positions.
Interview questions [1]
Question 1
The interviewer started to tell a story, and had everybody in the room add a sentence to the story.