Service & Training Manager applicants have rated the interview process at Old Navy with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Service & Training Manager roles take an average of 19 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Service & Training Manager according to 11 Glassdoor interviews include:
Background check: 24%
One on one interview: 24%
Phone interview: 21%
Group panel interview: 17%
Skills test: 7%
Presentation: 3%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 months. I interviewed at Old Navy in Jul 2011
Interview
Old Navy offers great opportunities for advancement within the company. I went through a process that is available for Old Navy employees who are going to graduate, or have recently graduated, from college. It is called AMP, Accelerated Management Program. The first step of applying for AMP is a written application. If you qualify, they will call for a phone interview where you interview with a designated interviewer (store or district manager). If you pass the phone interview, they invite you to the next step which is meeting at a location for a 2-3 day interview process. The final step of the program consists of making a presentation and interviewing with several store and district managers. They make the final decision if you are invited in to AMP. If you are accepted, you are fast tracked with a goal of becoming an Assistant Store Manager in 18 months.
Interview questions [1]
Question 1
Questions consisted of examples of times that you exercised a specific comepetency.
I applied online. I interviewed at Old Navy (Independence, MO)
Interview
The interviews were ok the process wasn't the best. It took weeks to hear anything back or next steps. The posting I applied for was at one store and I interviewed at anther. It seems that their communication was lacking. I conduct one interview and didn’t hear anything back for days. I had a second interview and called back for another few weeks.
I applied through other source. The process took 2 weeks. I interviewed at Old Navy
Interview
generic questions. give generic answers that sound authentic. I called and asked to speak to manager directly. Thats how you get jobs in retail. Gave her my speech on the phone. Was brought in for an interview. Very Generic. If you cant answer their past experience questions you shouldnt be a retail manager.
I applied online. The process took 2 weeks. I interviewed at Old Navy
Interview
I applied online, received a quick phone interview, then was to a market-wide group interview. At that interview, there were representatives from different stores throughout the market and we were broken up into smaller groups to interview with one person. After our small groups were done, we were free to go. The last interview was with a Store Manager.
Interview questions [1]
Question 1
General questions about managing a team and increasing production of store credit cards.