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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
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      Brand Associate Interview

      Jun 7, 2017
      Anonymous Interview Candidate
      Conroe, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Old Navy (Conroe, TX) in May 2017

      Interview

      I applied online using Indeed, desperate for a job somewhere. I received a call 2 1/2 weeks later from the operations manager to ask me a few questions. She asked me about my job experience (and lack thereof) and then asked why I wanted to work for Old Navy. After 5 minutes of discussing, she asked to schedule an interview with me at the end of the week. I agreed, and told her I'd come in on Friday (this was a Tuesday) at 4:00. Friday rolls around and I arrive for my interview, ask for the OM, only to be told she isn't working until 5:00. She scheduled my interview for a time she wasn't even working. So I was asked to come back at 5:00, which I agreed to. I'm generally pretty agreeable but this should have been my first red flag. I came back at 5:00, asked for the OM & was led into the break room at the back of the store. During the interview, the OM asked me about my background, what I like to do in my free time, what I wanted to be once I left high school. The conversation went extremely well, like scarily well, and I was sure I got the job. She told me I'd find out the following day or day after & I left. I watched my phone the next few days & received no call or email. I followed up a week after I was supposed to have heard about whether or not I got the job and was told the hiring manager left Friday (the day I interviewed) and would not be back for another two weeks. Until then, I would not have an answer. I can't say I'm surprised, but I'm surprised. I wouldn't recommend applying to work at the Conroe location purely because they don't know how to communicate properly. Extremely disappointing.

      Interview questions [5]

      Question 1

      How would you sell me the Old Navy credit card?
      Answer question

      Question 2

      What do you do in your free time?
      Answer question

      Question 3

      What do you want to be when you leave high school?
      Answer question

      Question 4

      Why do you want to work for Old Navy?
      Answer question

      Question 5

      What experience do you have in retail?
      Answer question
      2

      Other Brand Associate Interview Reviews for Old Navy

      Brand Associate Interview

      Jun 19, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Old Navy

      Interview

      Very easy, ask about availability and strengths/weaknesses, when you made mistakes, schooling, and what that schedule looks like, if you are looking for seasonal, part time, full time, how many days ideally you could work, do you have a solid mode of transportation

      Interview questions [1]

      Question 1

      Time you navigated a mistake you made
      Answer question

      Brand Associate Interview

      Sep 25, 2025
      Anonymous employee
      Albany, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Old Navy (Albany, NY)

      Interview

      I was a part of a group interview, and was asked a few simple questions, Got an offer a few days later. Having a positive attitude and confidence is key!

      Interview questions [1]

      Question 1

      Recall a time that you were put in a challenging circumstance and how did you overcome it?
      Answer question

      Brand Associate Interview

      Sep 19, 2025
      Anonymous employee
      Burnaby, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Old Navy (Burnaby, BC)

      Interview

      They don’t do one on one interviews. Rather, they ask you to come for group interview where you get to answer the questions asked and discuss it with the other people who are interviewing as well.

      Interview questions [1]

      Question 1

      How do you provide great customer service?
      Answer question

      Old Navy interviews FAQs

      • Brand Associate applicants have rated the interview process at Old Navy with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Brand Associate roles take an average of 12 days to get hired, when considering 222 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
      • Common stages of the interview process at Old Navy as a Brand Associate according to 222 Glassdoor interviews include:

        Group panel interview:  23%

        One on one interview:  20%

        Phone interview:  13%

        Drug test:  13%

        Background check:  13%

        Presentation:  6%

        IQ intelligence test:  5%

        Skills test:  3%

        Personality test:  3%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4136) ;
        2. Brand Associate(1212) ;
        3. Retail Sales Associate(594) ;
        4. Cashier(359) ;
        5. Sales Associate/Cashier(332) ;
        6. General Manager(200) ;
        7. Assistant Manager(189) ;
        8. Sellebrity(175) ;
        9. Brand Ambassador(143) ;
        10. Associate(140) ;
        11. Store Manager(102) ;
        12. Customer Service Representative(97) ;
        13. Manager(97) ;
        14. Merchandising Specialist(91) ;
        15. Assistant General Manager(81) .


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