Sales Associate applicants have rated the interview process at Old Navy with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 1,020 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Sales Associate according to 1,020 Glassdoor interviews include:
One on one interview: 24%
Group panel interview: 22%
Background check: 13%
Phone interview: 11%
Skills test: 8%
Personality test: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 3%
Other: 2%
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I applied online. The process took 2 weeks. I interviewed at Old Navy (Gresham, OR) in Jul 2012
Interview
I applied online and a couple months later I received a phone call asking if I would be interested in coming in for a group interview. I was asked to go to oldnavy.com to print out an outfit to present to the manager and the other applicants. There were four applicants altogether and we sat at a table in the break room while we were interviewed. We were asked why we wanted to work for the company, to give an example of excellent customer service that we had experienced and an instance in which we had known someone to be dishonest. Afterwards we then took turns presenting our printed outfits.
The next day I received another phone call asking if I would like to come in for a one-on-one interview with another one of the managers. A few days later I was sitting in her office while she asked me to describe myself and tell her what I could bring to the team. I was also asked if I would be more comfortable working the sales floor or behind the scenes working freight and shipments. It was very casual and I could tell that she was trying to get a grip on my personality. It was short and she explained to me (after I told her I would enjoy working freight) that she would give my information to yet another manager and that I should be expecting a phone call in about a week.
Almost two weeks later that phone call finally came and I was offered the job. She explained the hours I would most likely be working, the wages and gave me the time to come in for orientation.
Interview questions [2]
Question 1
Give an example of great customer service you have received.
Easy group interview. Simple questions about fashion, even had to style some outfits. Show up enthusiastic and everything will go well. Be excited and eager to help people + team mates
Easy, Someone called me after I applied to set up interview. I went in and met with the store manager. I only had one interview and offered the next day!
Interview questions [1]
Question 1
They asked me about my availability and just some situational questions. I believe I may have also watched a video.