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      Old Navy

      Part of Gap Inc.

      Engaged Employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Sales Associate interviewsOld Navy interview
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      Sales Associate Interview

      Nov 22, 2012
      Anonymous employee
      Kissimmee, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Old Navy (Kissimmee, FL)

      Interview

      I first applied online back in August. Sometime in October, I received a call asking if I was still interested. After answering yes, they asked me a few basic question such as why did I choose to apply there & what my availability was like. From there, they scheduled an interview for a few days later. The interview was fairly simple. He had a packet full of questions and just went through them asking me and taking note of all of my answers. All the basic questions like why old navy? why would you be a good fit in here? one of your best accomplishments? name a time you encountered a difficult situation and how you handled it? what would you do if you saw another employee stealing? hows your attendance? and he asked about my availability again. Then he just asked personal questions to get to know me. From there he said he had a few more people to interview and then he would give me a call. Couple days later, I received the call and I had a second interview. Met with a different manager this time who had the packet with all my answers and he just kinda reviewed all of them. Told me about the job and whats its like and then I questioned him on some things. From there he sent me on my way, said he would meet with the guy I first met with and then give me a call to let me know. Another few days went by and they called and offered me the position.

      Interview questions [1]

      Question 1

      Name a specific time you had to deal with an upset customer and how did you deal with it?
      Answer question
      1

      Other Sales Associate Interview Reviews for Old Navy

      Sales Associate Interview

      Jul 14, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Easy group interview. Simple questions about fashion, even had to style some outfits. Show up enthusiastic and everything will go well. Be excited and eager to help people + team mates

      Interview questions [1]

      Question 1

      Tell me about yourself etc.
      1 Answer

      Sales Associate Interview

      Jun 19, 2026
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Old Navy

      Interview

      Over it went ok had an interview which was over the phone and then i had an in person one ended up not getting the role which was fine with me.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Sales Associate Interview

      Feb 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Easy, Someone called me after I applied to set up interview. I went in and met with the store manager. I only had one interview and offered the next day!

      Interview questions [1]

      Question 1

      They asked me about my availability and just some situational questions. I believe I may have also watched a video.
      Answer question

      Old Navy interviews FAQs

      • Sales Associate applicants have rated the interview process at Old Navy with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 9 days to get hired, when considering 1,020 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
      • Common stages of the interview process at Old Navy as a Sales Associate according to 1,020 Glassdoor interviews include:

        One on one interview:  24%

        Group panel interview:  22%

        Background check:  13%

        Phone interview:  11%

        Skills test:  8%

        Personality test:  7%

        Presentation:  6%

        Drug test:  5%

        IQ intelligence test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(4136) ;
        2. Brand Associate(1212) ;
        3. Retail Sales Associate(594) ;
        4. Cashier(359) ;
        5. Sales Associate/Cashier(332) ;
        6. General Manager(200) ;
        7. Assistant Manager(189) ;
        8. Sellebrity(175) ;
        9. Brand Ambassador(143) ;
        10. Associate(140) ;
        11. Store Manager(102) ;
        12. Customer Service Representative(97) ;
        13. Manager(97) ;
        14. Merchandising Specialist(91) ;
        15. Assistant General Manager(81) .


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