Customer Service Associate applicants have rated the interview process at Old Navy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 12 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at Old Navy overall takes an average of 11 days.
Common stages of the interview process at Old Navy as a Customer Service Associate according to 29 Glassdoor interviews include:
One on one interview: 21%
Background check: 18%
Group panel interview: 15%
Personality test: 12%
Skills test: 12%
Phone interview: 8%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Old Navy (Salinas, CA) in Aug 2019
Interview
I applied online and received a call 3 weeks later about going in for an interview later that day. I was unable to interview that day and asked to go in another day, so they scheduled me in for the next day. When I got there there was another person there also waiting to interview. We were taken to the back and had what felt more like a casual conversation than an interview. Only 2 questions were asked and then she said we would have to wait a few days for our background checks to clear but we should expect a call about orientation when they do. In all, the interview took about 15 minutes. 3 business days later, I got a call and went in the next day to fill out paperwork.
I applied online. I interviewed at Old Navy (New York, NY) in Jan 2019
Interview
The experience was very neutral and calm and normal. It was on time and interviewer was nice and clear and concise. I don’t understand why it has to be 30 words to write out my interview experience.
Group interview. Manager gave us 10 minutes or so to walk around the store and assemble an outfit you might try to sell to a customer. Discussed our choices as a group. Got a call back a few days later to begin employment. Seasonal work.